Understanding The Relationship Between Workplace Spirituality, Organizational Commitment and Organizational Citizenship Behavior In Indian Banking Sector
Drawing from the concept of spirituality as described in the theories of organizational behavior, such as values, ethics, motivation, leadership, and work-life balance, we consider some positive work behaviour of organizational members to establish a relationship among those. Towards this, we hypothesize that workplace spirituality has a positive relationship with organizational citizenship behaviour. Further, a positive relationship between organizational commitment and organizational citizenship behaviour has been hypothesized. Also, we argue that organizational commitment can be a mediator in the relationship between workplace spirituality and organizational citizenship behaviour. In order to test these hypotheses, we distributed questionnaires among 210 employees working in the banking sector of various regions of India. All the hypotheses were proved significantly in this study. Accordingly, we propose certain suggestions for the policy makers in organizations and scholars in the area of workplace spirituality to improve the employee well-being in organizations and further organizational performance as well. Limitations of the study are also mentioned.
KEYWORDS: Banking, organizational citizenship behaviour, organizational commitment, Workplace spirituality.